How To Use Our Service
You can shop in Korea and have packages forwarded to anywhere in the world. You can use our service with 2 simple steps
1. Shop Online & Ship To Kstairway
Kstairway offers you a free Korean address for shipping, which you can use to deliver your products after purchasing from any Korean online. We will forward your purchased goods directly to you no matter where you are in the world. You can view this video to know how to use Kstairway address on one of korean online shop (Weverse shop)
Our Address
Korean Version
서울 특별시 은평구 응암동 419-250 지하1층 ZIP 03467
Phone : +8210-7622-6372
English Version
B1, 20, Eungam-ro 22-gil, Eunpyeong-gu, Seoul, Republic of Korea ZIP 03467
Phone : +8210-7622-6372
Example
If your name is Daniel. You can fill form
*Name : Daniel
*Address: 서울 특별시 은평구 응암동 419-250 지하1층Daniel Insta
*Postal Code : 03467
2. Request For A Consolidation
Your products are ready to ship to you once they have arrived at our warehouse. You can make request for consolidation whenever you like. Customers can keep their package for up to two months in total. After two months without notice, the customer’s packages will be out of our control and custody.
For standard, we only pack the items you wrote on the list. Any sufficient items due to customer error in writing the consolidation form are beyond KStairway responsibility
Pricing
These are Kstairway’s warehouse fees. If you’re sent the packages to our warehouse or used our assisted purchase service, we will calculate the warehouse fee from the day the first package arrives at our warehouse until the consolidation/packing day. If your items exceed your given personal space volume, we will put the remaining into the new box/personal space meaning that we will charge you another warehouse fee (each personal space = each warehouse fee).
免费存储
免费为30天(从收到的日期). 之后，我们将负责每天1美元每盒
包装费
封费 从开始 5.000韩元到45.000韩元，每综合请求
高级服务
框1(1公斤):10 000名韩元
框2(3公斤):20 000名韩元
框3(5公斤):25 000名韩元
框4(10公斤):35,000名韩元
框5(20公斤):40 000名韩元
框6(35公斤):45,000名韩元
标准服务
框1(1公斤):5,000韩元
框2(3公斤):15 000名韩元
框3(5公斤):20 000名韩元
框4(10公斤):30 000名韩元
框5(20公斤):35,000名韩元
框6(35公斤):40 000名韩元
摄影
摄影将充$0,5每项框
额外的泡泡包装
我们将收取5美元的综合框额外的泡泡包装客户要求
计算和Identifation项目
我们将收取5美元的综合框计数和识别的请求的客户
解除封锁的请求
解除封锁的请求将收2美元的项目
真空包装
真空包装将收取5美元就每个项目
重新包装
重新包装盒子(已经密封的)将收取20美元
运输合作伙伴
我们有合作伙伴关系与全球航运公司联邦快递，DHL，并EMS。 我们有独特的运费率为我们的客户
In summary, you are only required to pay for these things while using our warehouse services
Warehouse Fee
We will count from the day the first package arrives at our warehouse until the consolidation / packing day
Delivery Fee
We will count your shipping or delivery fee. You can choose which shipping company you want
包装费
We charge packaging fee for your consolidation request. We try give you best deal for packaging fee
Delivery Limit & Fee
These are the rules set by the delivery company. If your items exceed the limit, we will send the remaining in the next parcel
Fedex, DHL, & EMS
Weight limit 30 kg
Volume not exceed 150 cm
Sea & Air Cargo
Weight limit 20 kg
Volume not exceed 120 cm
K-Packet
Weight limit 1,5 kg
Volume not exceed 30 cm
Umac / Gold Star Express*
Weight unlimited
Not exceed the given box
*For Gold Star Express Philippines only, our packing fee for a Jumbo box is 55 USD, a regular box is 30 USD, and a mini box is 15 USD. Shipping fee is not included
联系我们
不hesistant与我们联系。 我们会帮助你所有我们可以
电话号码
+82-10-7622-6372
