How To Use Our Service

You can shop in Korea and have packages forwarded to anywhere in the world. You can use our service with 2 simple steps

1. Shop Online & Ship To Kstairway

Kstairway offers you a free Korean address for shipping, which you can use to deliver your products after purchasing from any Korean online. We will forward your purchased goods directly to you no matter where you are in the world. You can view this video to know how to use Kstairway address on one of korean online shop (Weverse shop)

Our Address

Korean Version

서울 특별시 은평구 응암동 419-250 지하1층 ZIP 03467
Phone : +8210-7622-6372

English Version

B1, 20, Eungam-ro 22-gil, Eunpyeong-gu, Seoul, Republic of Korea ZIP 03467
Phone : +8210-7622-6372

Example

If your name is Daniel. You can fill form

*Name : Daniel
*Address: 서울 특별시 은평구 응암동 419-250 지하1층Daniel Insta
*Postal Code : 03467

2. Request For A Consolidation

Your products are ready to ship to you once they have arrived at our warehouse. You can make request for consolidation whenever you like. Customers can keep their package for up to two months in total. After two months without notice, the customer’s packages will be out of our control and custody. 

For standard,  we only pack the items you wrote on the list. Any sufficient items due to customer error in writing the consolidation form are beyond KStairway responsibility

Pricing

These are Kstairway’s warehouse fees. If you’re sent the packages to our warehouse or used our assisted purchase service, we will calculate the warehouse fee from the day the first package arrives at our warehouse until the consolidation/packing day. If your items exceed your given personal space volume, we will put the remaining into the new box/personal space meaning that we will charge you another warehouse fee (each personal space = each warehouse fee).

Libreng Imbakan

Libreng para sa 30 araw (mula sa petsa ng resibo). Matapos na kami ay singilin $1 sa bawat araw sa bawat kahon

Packaging Fee

Packaing Fee ay simulan mula sa 5.000 KRW hanggang sa 45.000 KRW bawat pinagsama-samang mga kahilingan

Ang Mga Premium Na Serbisyo

Box 1 (1 kg) : 10,000 KRW
Kahon 2 (3 kg) : KRW 20,000
Kahon 3 (5 kg) : 25,000 KRW
Kahon 4 (10 kg ): 35,000 KRW
Kahon 5 (20 kg) : 40,000 KRW
Kahon ng 6 (35 kg) : 45,000 KRW

Standard Na Mga Serbisyo

Box 1 (1 kg) : 5,000 KRW
Kahon 2 (3 kg) : KRW 15,000
Kahon 3 (5 kg) : KRW 20,000
Kahon 4 (10 kg) : 30,000 KRW
Kahon 5 (20 kg) : 35,000 KRW
Kahon ng 6 (35 kg) : 40,000 KRW

Photography

Photography ay singilin $0,5 bawat item box

Dagdag Na Bubble Wrap

Kami ay singilin $5 bawat pinagsama-samang mga kahon para sa dagdag na bubble wrap kahilingan ng customer

Nagbibilang & Identifation Item

Kami ay singilin $5 bawat pinagsama-samang mga kahon para sa pagbilang at pagkakakilanlan ng mga kahilingan mula sa mga customer

Unseal Kahilingan

Unseal Kahilingan ay singilin $2 sa bawat item

Vacuum Packaging

Vacuum Packaging ay singilin $5 usd bawat item

Repacking

Repacking Kahon (Na-Seal) ay singilin $20

Pagpapadala Ng Partner

Namin ang pakikipagtulungan sa mga nangungunang pandaigdigang mga kumpanya sa pagpapadala tulad ng Fedex, DHL, at EMS. Mayroon kaming eksklusibong mga rate sa pagpapadala para sa aming mga customer

In summary, you are only required to pay for these things while using our warehouse services

Warehouse Fee

We will count from the day the first package arrives at our warehouse until the consolidation / packing day

Delivery Fee

We will count your shipping or delivery fee. You can choose which shipping company you want

Packaging Fee

We charge packaging fee for your consolidation request. We try give you best deal for packaging fee

Delivery Limit & Fee

These are the rules set by the delivery company. If your items exceed the limit, we will send the remaining in the next parcel

Fedex, DHL, & EMS

Weight limit 30 kg
Volume not exceed 150 cm

Sea & Air Cargo

Weight limit 20 kg
Volume not exceed 120 cm

K-Packet

Weight limit 1,5 kg
Volume not exceed 30 cm

Umac / Gold Star Express*

Weight unlimited
Not exceed the given box

*For Gold Star Express Philippines only, our packing fee for a Jumbo box is 55 USD, a regular box is 30 USD, and a mini box is 15 USD. Shipping fee is not included

Makipag-Ugnay Sa Amin

Huwag hesistant upang makipag-ugnay sa amin. Kami ay makatulong sa iyo ang lahat ng maaari naming