How To Use Our Service
You can shop in Korea and have packages forwarded to anywhere in the world. You can use our service with 2 simple steps
1. Shop Online & Ship To Kstairway
Kstairway offers you a free Korean address for shipping, which you can use to deliver your products after purchasing from any Korean online. We will forward your purchased goods directly to you no matter where you are in the world. You can view this video to know how to use Kstairway address on one of korean online shop (Weverse shop)
Our Address
Korean Version
서울 특별시 은평구 응암동 419-250 지하1층 ZIP 03467
Phone : +8210-7622-6372
English Version
B1, 20, Eungam-ro 22-gil, Eunpyeong-gu, Seoul, Republic of Korea ZIP 03467
Phone : +8210-7622-6372
Example
If your name is Daniel. You can fill form
*Name : Daniel
*Address: 서울 특별시 은평구 응암동 419-250 지하1층Daniel Insta
*Postal Code : 03467
2. Request For A Consolidation
Your products are ready to ship to you once they have arrived at our warehouse. You can make request for consolidation whenever you like. Customers can keep their package for up to two months in total. After two months without notice, the customer’s packages will be out of our control and custody.
For standard, we only pack the items you wrote on the list. Any sufficient items due to customer error in writing the consolidation form are beyond KStairway responsibility
Pricing
These are Kstairway’s warehouse fees. If you’re sent the packages to our warehouse or used our assisted purchase service, we will calculate the warehouse fee from the day the first package arrives at our warehouse until the consolidation/packing day. If your items exceed your given personal space volume, we will put the remaining into the new box/personal space meaning that we will charge you another warehouse fee (each personal space = each warehouse fee).
Free Storage
Free for 30 days (from the date of receipt). After that we will charge $1 per day per box
Packaging Fee
Packaing Fee will start from 5.000 KRW up to 45.000 KRW per consolidated request
Premium Service
Box 1 (1 kg) : 10,000 KRW
Box 2 (3 kg) : 20,000 KRW
Box 3 (5 kg) : 25,000 KRW
Box 4 (10 kg ): 35,000 KRW
Box 5 (20 kg) : 40,000 KRW
Box 6 (35 kg) : 45,000 KRW
Standard Service
Box 1 (1 kg) : 5,000 KRW
Box 2 (3 kg) : 15,000 KRW
Box 3 (5 kg) : 20,000 KRW
Box 4 (10 kg) : 30,000 KRW
Box 5 (20 kg) : 35,000 KRW
Box 6 (35 kg) : 40,000 KRW
Photography
Photography will charge $0,5 per item box
Extra Bubble Wrap
We will charge $5 per consolidated box for extra bubble wrap customer request
Counting & Identifation Item
We will charge $5 per consolidated box for counting and identification request from customer
Unseal Request
Unseal Request will charge $2 per item
Vacuum Packaging
Vacuum Packaging will charge $5 usd per item
Repacking
Repacking Box (Already Seal) will charge $20
Shipping Partner
We have partnership with top global shipping company like Fedex, DHL, and EMS. We have exclusive shipping rate for our customer
In summary, you are only required to pay for these things while using our warehouse services
Warehouse Fee
We will count from the day the first package arrives at our warehouse until the consolidation / packing day
Delivery Fee
We will count your shipping or delivery fee. You can choose which shipping company you want
Packaging Fee
We charge packaging fee for your consolidation request. We try give you best deal for packaging fee
Delivery Limit & Fee
These are the rules set by the delivery company. If your items exceed the limit, we will send the remaining in the next parcel
Fedex, DHL, & EMS
Weight limit 30 kg
Volume not exceed 150 cm
Sea & Air Cargo
Weight limit 20 kg
Volume not exceed 120 cm
K-Packet
Weight limit 1,5 kg
Volume not exceed 30 cm
Umac / Gold Star Express*
Weight unlimited
Not exceed the given box
*For Gold Star Express Philippines only, our packing fee for a Jumbo box is 55 USD, a regular box is 30 USD, and a mini box is 15 USD. Shipping fee is not included
Contact Us
Do not hesistant to contact us. We will help you all we can
Phone Number
+82-10-7622-6372