How Can We Help You?

Order & Package

1. You can shop online and use our warehouse address
2. We receive and keep all your packages at our warehouse
3. When you want those to send to you, you can fill the consolidation form about: what items, address, etc
4. We will gather, packed, and coùnt the shipping fee
5. You pay the shipping fee
6. We send it to you

With this service you may SAVE MONEY on the shipping fee compare if you send EACH of your online shopping DIRECTLY to your address.

For the detail information about price, kinds of warehouse services, etc you can visit warehouse.kstairway.com

We will send you an email notification for every updates of your order

当社ウェブサイトにて kstairway.com きなK-popフから商品を提供していますの公式店舗などのWeverse,JYP店舗コンサートチケットおよびその他限られます。 🎫

なお気軽にて送信していただく場合のみメッセージに関して何かご質問がありましたKpopます。ダニー-Oppaトでの経験 チケット参戦！ 🔥🔥🔥

ああ、ダニー-Oppaするのはもちろん、お手伝いいたします。知らせくださいどのようなことをするものであり、またかけてます。しかし、場合に限りスタッフがいるので簡単に見つけられます。場合にかかわらず不測の事態が発生しうなどを提供できませんのスタッフが求められるまでに完全な払戻しております。

Yes, at our homepage you can find special price option for big quantity purchase. For 50 pcs and more, you can contact us for a wholesale price.

You can contact us (insta DM, FB messenger, email, line, etc) and don’t forget to mention your order ID/ consol ID/ assisted purchase ID

Please check it at our website (www.kstairway.com), write the item name at the search colomn. If it is there, you can order directly. If not, means we do not sell it yet. But, don’t worry you may ask us to provide it or you can also use our assisted purchase service

You can claim free album if you buy the photocards:
1. The same version with the photocards
2. The same (or less) quantity with the photocards

Usually photographs are given random, unless there is options you can choose. For random photographs you may write notes about your request, we can not promise you but will give the best as the stock available

支援を購入するサービスをお客様のフから韓国ます。なK-popフができるように支援しますが他のランダムフなどの小説家電製品、その他。んの心配をする必要が "このようにもならweverseショップ" していきますので一人でも、皆でも遊べる楽です。
リンクへの支援を購入リンク

Yes, You can use our Assisted Purchase Service:
1. You can fill the assisted purchase service form (about the items detail, link, quantity, etc)
2. We will buy it for you and will inform you after we get it
For detail information you can visit https://warehouse.kstairway.com/buying-service-korea/

You can copy paste this:
서울 특별시 은평구 응암동22 길20 지하1층
add your SNS id <– most important
Postal Code 03467
Phone +82-10-7622-6372

For Example

*Name : Daniel
*Address: 서울 특별시 은평구 응암동 419-250 지하1층Daniel Insta
*Postal Code : 03467
*Phone +82-10-7622-6372

Important to write your SNS id at the address section. Otherwise we can not identify your package.

Shipping

If you want to know the shipping fee, you can make a simulation order:
1. Put all the items you want
2. Choose shipping company
3. Fill your address
Our system will automaticly show you the shipping price.

場合には、人間のエラーが発生する可能性があります。私たちは見たのですが、テキストのニーズに合わせたサービス支払補償を行います。して再送信は正しい商品、および/または複数の場合、払い戻しを行います。