How To Use Our Service
You can shop in Korea and have packages forwarded to anywhere in the world. You can use our service with 2 simple steps
1. Shop Online & Ship To Kstairway
Kstairway offers you a free Korean address for shipping, which you can use to deliver your products after purchasing from any Korean online. We will forward your purchased goods directly to you no matter where you are in the world. You can view this video to know how to use Kstairway address on one of korean online shop (Weverse shop)
Our Address
Korean Version
서울 특별시 은평구 응암동 419-250 지하1층 ZIP 03467
Phone : +8210-7622-6372
English Version
B1, 20, Eungam-ro 22-gil, Eunpyeong-gu, Seoul, Republic of Korea ZIP 03467
Phone : +8210-7622-6372
Example
If your name is Daniel. You can fill form
*Name : Daniel
*Address: 서울 특별시 은평구 응암동 419-250 지하1층Daniel Insta
*Postal Code : 03467
2. Request For A Consolidation
Your products are ready to ship to you once they have arrived at our warehouse. You can make request for consolidation whenever you like. Customers can keep their package for up to two months in total. After two months without notice, the customer’s packages will be out of our control and custody.
For standard, we only pack the items you wrote on the list. Any sufficient items due to customer error in writing the consolidation form are beyond KStairway responsibility
Pricing
These are Kstairway’s warehouse fees. If you’re sent the packages to our warehouse or used our assisted purchase service, we will calculate the warehouse fee from the day the first package arrives at our warehouse until the consolidation/packing day. If your items exceed your given personal space volume, we will put the remaining into the new box/personal space meaning that we will charge you another warehouse fee (each personal space = each warehouse fee).
Penyimpanan Gratis
Gratis untuk 30 hari (dari tanggal penerimaan). Setelah itu kita akan dikenakan biaya $1 per hari per kotak
Biaya Pengemasan
Biaya Pengiriman mulai dari 5.000 KRW hingga 45.000 KRW per permintaan konsolidasi
Layanan Premium
Kotak 1 (1 kg) : 10,000 KRW
Kotak 2 (3 kg) : 20,000 KRW
Kotak 3 (5 kg) : 25,000 KRW
Kotak 4 (10 kg ): 35,000 KRW
Kotak 5 (20 kg) : 40,000 KRW
Kotak 6 (35 kg) : 45,000 KRW
Layanan Standar
Kotak 1 (1 kg) : 5,000 KRW
Kotak 2 (3 kg) : 15.000 KRW
Kotak 3 (5 kg) : 20,000 KRW
Kotak 4 (10 kg) : 30,000 KRW
Kotak 5 (20 kg) : 35,000 KRW
Kotak 6 (35 kg) : 40,000 KRW
Fotografi
Fotografi akan dikenakan biaya $0,5 per item kotak
Bubble Wrap Tambahan
Kami akan membebankan biaya tambahan sebesar $5 per kotak konsolidasi untuk extra bubble wrap permintaan pelanggan
Layanan Perhitungan & Identifakasi Item
Kami akan mengenakan biaya tambahan sebesar $5 per kotak konsolidasi untuk permintaan indentifikasi dan perhitungan item dari pelanggan
Permintaan Membuka Album
Permintaan membuka segel akan dikenakan biaya $2 per item
Layanan Vakum Kemasan
Layanan vakum kemasan akan dikenakan biaya $5 usd per item
Pengemasan Ulang
Layanan Pengemasan Ulang (Kemasan Yang Sudah Segel) akan dikenakan biaya $20
Mitra Pengiriman
Kami memiliki sejumlah kerjasama dengan sejumlah perusahaan pengiriman seperti Fedex, DHL, dan EMS. Kami telah mendapatkan harga pengiriman exclusive untuk pelanggan kami
In summary, you are only required to pay for these things while using our warehouse services
Warehouse Fee
We will count from the day the first package arrives at our warehouse until the consolidation / packing day
Delivery Fee
We will count your shipping or delivery fee. You can choose which shipping company you want
Biaya Pengemasan
We charge packaging fee for your consolidation request. We try give you best deal for packaging fee
Delivery Limit & Fee
These are the rules set by the delivery company. If your items exceed the limit, we will send the remaining in the next parcel
Fedex, DHL, & EMS
Weight limit 30 kg
Volume not exceed 150 cm
Sea & Air Cargo
Weight limit 20 kg
Volume not exceed 120 cm
K-Packet
Weight limit 1,5 kg
Volume not exceed 30 cm
Umac / Gold Star Express*
Weight unlimited
Not exceed the given box
*For Gold Star Express Philippines only, our packing fee for a Jumbo box is 55 USD, a regular box is 30 USD, and a mini box is 15 USD. Shipping fee is not included
Hubungi Kami
Tidak ragu untuk menghubungi kami. Kami akan membantu anda semua yang kami bisa
Nomor Telepon
+82-10-7622-6372
